FAQs
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General
Yes, we do.
If you are looking for a discounted price for bulk orders, please refer to quantity price tiers on product pages.
If you are applying for our distributor and partner program, please email us at selinna@rugline-tech.com for more information.
We accept Paypal, Credit Card, Debit Card, Western Union,TT.
We also accept ACH payments or wire transfers to our bank account.
Yes, we accept Purchase Orders with ACH payments or wire transfer. Please email us at selinna@rugline-tech.com for more information.
Please email us at selinna@rugline-tech.com with your request, order ID (or model number and quantity).
Learn more about Warranty and Returns.
Yes, you can. The MOQ for barcode scanners is 200 units, and additional charges for customization will apply.
Please email us at selinna@rugline-tech.com for further help.
It depends on the quantity and complexity of your customization requirements. Please allow at least 4 weeks for customization orders.
Email us at selinna@rugline-tech.com for more informaiton.
Can a 2D scanner read a 1D barcode?
---Yes
How to tell if a barcode scanner is for 1D or 2D barcode?
---By the scanning light. Light of 1D barcode scanner is lineal, of 2D is crossed.
Failure to read ultrahigh-frequency (UHF) tags happens more frequent than to read high-frequency (HF) and low-frequency (LF) tags, since UHF has a longer read range and utilizes a different means of tag-reader communication.
In UHF RFID systems, there can be null spots or dead zones in the read field in which tags cannot be energized. Please properly place the tags or move your reader so that all tags can be read.
Majorly there are 3 types.
Optical Sensors: use arrays of photodiode or phototransistor detectors to convert the energy in light incident on the detector into electrical charge
Capacitive Sensors: use an array capacitor plates to image the fingerprint
Ultrasonic Sensors: use very high frequency sound waves to penetrate the epidermal layer of skin.
a. Switch on the device.
b. Click Appcenter to enter its page.
c. Click icon “2D(S)”.
d. Click button “Scan” or pull the trigger on pistol to scan barcode.
a. Switch on the device.
b. Click “Setting” to enter “ALL”.
c. Swipe down and click “About phone”.
d. Click “Status” to check serial number.
1.Click Settings.
2.Click System.
3.Click Advanced.
4.Click Reset options.
5.Click Erase all data(factory reset).
a. Switch on the device.
b. Click Appcenter enter its page.
c. Select according RFID function to scan the cards.
a. Make sure the SIM card can be supported by device.
b. Contact local operator to adjust internet service.
c. Check SIM card slot contact is broken or not, use alcohol to clean the contact to make sure there is no oxidation.
d. Contact sale representative or service center for R&M
a. Connect WIFI and start-up PING tool in Appcenter to check IP address.
b. Check the device can reach server or not.
a. Switch on the device.
b. Click Appcenter to enter its page.
c. Click icon “UHF”.
d. Click button “Start” or pull the trigger on pistol to scan UHF tag.
Product
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Technical Support:
Business Inquiry & Wholesale:
Tel: 0086-13662270229
Add: 804, Building 3, Creative Office Building,
Kengzi Street, Pingshan District, Shenzhen, China
RUGLINE