Rugline provides you worry-free warranty which you can trust. Feel free to contact us any time via email info@rugline-tech.com, or submit online form.
12-Month Worry-Free Quality Guarantee.
How Does Customer Claim the Warranty?
➢ We apologize in advance for any inconvenience that may have caused.
Limitation
Return Policy
➢ Only Customers may obtain RMA’s and return products to Rugline.
➢ Rugline does not issue RMA’s to customers of Customers (E.G. merchants, end users, Customer channel partners).
➢ Any products returned without an RMA number clearly marked on the shipping label or airway bill will be automatically refused.
➢ Customer must prepare proper clearance invoice to avoid any duty tax during its return, any exceptions to the Return Policy must be agreed upon in writing between Rugline and the Customer prior to return. The accessories without any defect should not be sent together with Handheld.
➢ Incoming freight and insurance for all warrantable returns shall be prepaid by Customer. Any product sent by freight collect or COD will automatically be rejected by Rugline.
➢ During the warranty period, products alleged to be defective can be returned to Rugline at the Customer’s expense.
➢ Rugline shall repair or replace, at its choosing, products that prove to be defective and may, at its option, use new or remanufactured/refurbished parts to make such repairs or replacements.
➢ Rugline shall pay for the return shipping back to Customer but shall not be responsible for any tariffs or duties that may be incurred returning the product back to the Customer. Rugline reserves the right to use the most economical shipping method for the returns.
Product
Contact Us
Need Help? Let Us Know
Technical Support:
Business Inquiry & Wholesale:
Tel: 0086-13662270229
Add: 804, Building 3, Creative Office Building,
Kengzi Street, Pingshan District, Shenzhen, China
RUGLINE